Select ✔️ Yes, I want to restart the game category.Ħ. Select I'd like to start the game anew category.ĥ. Provide the relevant info, tap on the ▶️ icon, and select the category Progress related issuesĤ. Tap on the white button in the top right corner.ģ. Open Settings ⚙️ and tap Help and Support.Ģ. If these steps don’t work for you, contact the developer directly.Feel like experiencing your garden adventure all over again? □ We've got you covered! Here's how to contact our Customer Support to reset your progress:ġ. Tip: Not all games automatically save your progress. Re-open the game and sign in to the correct account.If this account doesn't match the account that you were using before, go back and tap More Sign out.On the 'Achievements' or 'Leaderboards' screen, to see which account you’re using, at the top, tap your profile image.In step 3, select the game in place of Google Play Games mobile app. If you can't find Achievements or Leaderboards, follow the steps to clear storage below.If it uses Google Play Games mobile app, open the game and find the 'Achievements' or 'Leaderboards' screen.At the bottom, look for 'Uses Google Play Games mobile app'. Under the preview images, tap Read more.Search for the game and open its detail page.On your Android phone or tablet, open the Play Store app.If your game is missing your progress, check if your game is using Google Play Games mobile app, and make sure that you're signed in to the correct account.
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